There is a growing consensus about how diversity drives creativity, profitability, growth and ultimately, success. Workforce diversity is currently at the top of the agenda for leading companies. Diversity is key to understand customer needs and it is critical to attract and hire individuals with diverse backgrounds that bring different skills and experiences.
One of the main issues to achieve a diverse environment that allows to get the maximum out of each person is unconscious or implicit bias.
I have recently read the book "The Person you mean to be: How Good People Fight Bias" by Dolly Chugh published by HarperBusiness in 2018. The foreword is written by Laszlo Bock, former senior vice president of People Operations at Google. Laszlo Heard Dolly make the question at a conference: "How can it be true that some of the time all of us act in ways that aren’t perfectly ethical, but amazingly every one of us believes him- or herself to be a good person?”